Yorkdale Shopping Centre

Toronto, Canada

Yorkdale has a near 60-year history as Canada’s leading super-regional shopping centre. In 2023 Yorkdale achieved C$2.1 billion in sales, representing an eight percent increase over the previous year and a new performance milestone in its legacy. Yorkdale’s 2023 top sales performance of $2,402 per square foot is almost two-thirds higher, or nearly C$1,000 more per square foot than its closest Canadian shopping centre competitor, according to the International Council of Shopping Centers (ICSC) report. Yorkdale’s sustained success is a story of continual reinvestment, innovation, insight and expansion—with the customer at the centre of every decision. 

Our investment, asset management, leasing, marketing and property management teams all play key roles in making Yorkdale a much-loved retail experience—not to mention one that consistently delivers above-market financial returns. Since acquiring the property in 1998, we have invested over $500 million improving and expanding the property. We’ve introduced leading-edge smart technologies and advanced analytics, sophisticated air filtration and cleaning systems and protocols, sustainability features like a green roof, solar panels and centre-wide natural day-lighting and facilities and programs to accommodate customers with special needs and nursing mothers and young families. These features have helped to not only create sustainable social value but also to achieve LEED Gold certification under the Existing Buildings 4.1 rating system as the first enclosed retail shopping centre over 1 million square feet.  At the same time, we’ve almost doubled the footprint, tripled both the sales volume and net operating income, quadrupled the asset value and generated industry-leading dwell times and customer loyalty.  

Yorkdale is also the first shopping centre globally to receive a WELL Performance Rating seal from the WELL Building Standard™, a certification awarded to buildings with a demonstrated commitment to high building-performance and enhanced community experiences.

Our commitment to excellence at Yorkdale is paying off. Our customers vote with their time and their wallets, and our industry-leading performance on both metrics tell us we’re getting it right.

Spanning 2 million square feet and over 270 stores, Yorkdale is Canada’s ultimate retail destination. It features the largest collection of first-to-market global prestige labels and luxury brands and attracts 16 million shoppers annually. Centrally located at the intersection of two major highways and connected to the TTC subway station, the centre provides easy access to its total trade area population of 2.95-million people.

We pay extraordinary attention to emerging consumer behaviours and preferences, and the importance of creating a journey of discovery. And as tastes, trends and population sizes have evolved, so has Yorkdale’s footprint. We have successfully anticipated and capitalized on market shifts through a series of highly-successful expansions, each time introducing highly-coveted brands to the shopping centre and improving performance metrics across the entire property. 

Yorkdale attracts the most first-to-market and global brands in the country. Retailers benefit from our integrated approach to on-boarding, with resources including design and construction, logistics, storage, employee recruitment, online presence, media, marketing and communications. This helps them accelerate the process of opening their doors and driving footfall and sales. 

Yorkdale remains at the forefront of the industry. Our management team is passionate about customer experience excellence and offers the city’s best personal styling and shopping services along with curb-side valet and a wide variety of customized experiences.

A focus on innovation motivates the specialty leasing approach by showcasing new tastes, trends, and technology. At the same time, the rotating offering of new ideas and brand helps drive customer footfall and dwell time across the centre. And in 2019 Yorkdale introduced another first for Canada—StyList—an online shopping portal that allows customers to search and buy in-mall retailer inventory from wherever they are. 

Achieving LEED Gold certification under the Existing Buildings 4.1 rating system validates Yorkdale as a leader in sustainability too. It has a centre-wide food waste organic compost program and compostable dishware. A grey water system collects and stores rainwater to help irrigate exterior landscaping. The 65,000 square feet green roof mitigates air pollution and surface water run-off. Yorkdale also has one of the city’s largest rooftop solar panel installations and its customers enjoy the energy-saving natural light that brightens its corridors and common areas. 

The retail industry is transforming incredibly fast. Yorkdale’s dominance continues to grow thanks to an unrelenting focus on reinvention and understanding our customers—anticipating their future needs, delivering them exceptional experiences and investing in tomorrow. 

Oxford’s continual reinvestment in Yorkdale has spanned five expansions—each attracting great brands, increasing footfall and spend, and winning customer approval. And each transformation, from adding square feet to combining clicks and bricks, has significantly added to the value and success of this world-class retail destination.

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